Store Information 

The Campus Store is located in the Brock Commons at 304 Henry Street, Ashland, VA 23005. During the school year, our hours are Monday through Friday from 8:30 AM - 4:30 PM and Saturdays are 11:00 AM - 4:00 PM. Please see Store Hours for changes to our hours. The Campus Store carries gift and clothing items, Randolph-Macon spirit items, imprinted school supplies, books by Randolph-Macon faculty and alumni, and general books.

General Merchandise Refund Policy

1. To be eligible for return, all clothing items must be unworn and unwashed and must contain all original manufacturer and store tags.

2. All returns must be in resalable condition with original packaging intact.

3. Returns must be made within 60 days of purchase and must be accompanied by a sales receipt.

4. Products returned without a receipt may be exchanged for equal value or returned for store credit.

5. General books and Clearance items are not eligible for return. 

Return & Exchange Policy for Online Orders

If you need to return or exchange an item from your online order, please follow these steps:

1. Pack the item securely in the original packaging if possible.

2. Include a note inside the box with the following information:

   • Your name, order number, and phone number

   • Whether you would like a refund or an exchange (and the size/style you want if exchanging)

3. Ship the package to:
   RMC Campus Store
   Attn: Gabe Laplante
   304 Henry Street
   Ashland, VA 23005

Once we receive your return, we will process your request promptly. Refunds are issued to the original form of payment. Exchanges will be shipped to the address on your order unless otherwise noted.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Please contact Gabe Laplante, Assistant Manager, Operations by phone at 804-752-3209 or by email at [email protected] if you have any questions. 

Credit Card Policy

We accept Visa, MasterCard, Discover, and American Express.

Fax Service

The RMC Campus Store offers faxing services for students. To send long distance: $3.00 for the first page, 1.00 for each additional page. To send local and to receive fax: 50 cents per page.

Gift Wrapping Service

For $2.50 per box, you can easily up your gifting game! We'll wrap your items in a box wrapped in our RMC themed wrapping paper (includes a tulle bow).

Textbook Return Service

The RMC Campus Store offers textbook return services for students. For $1.50 (paid at the register prior), each student has access to boxes, bubble wrap, and tape to package their textbooks to be returned. All textbooks are purchased through BNC Services and need to be returned to them (not the Campus Store). We recommend checking out the FAQ section to see what is required to return your books and get credit or look at our student guide with pertinent information like a step-by-step guide for placing textbook orders, policies and instructions for returning textbooks to MBS, digital access codes and where to find them, and how to generate a return label.