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Student Buyback FAQ

How do I ship you my books?

If I have questions, who do I contact?

Will you accept my books in any condition?

Do you buy back Course Manuals?

What happens if I send materials with no buyback value?

I have a few extra books that are not on my buyback quote. Can I send them to you in case you need or want them?

Do I need to send you the original CD that came with my textbook?

My buyback quote includes the package I ordered and one of the items contained in the package is listed separately. Will I receive payment for each item?

How do you determine buyback values?

What is an ISBN number?

Where do I find a book's ISBN number?

What paperwork do I need to include in my package?

Do I have to pay for shipping?

Can I use a shipping method other than a pre-paid label?

How and when will I be paid?

Who can sell their books through your Buyback Program?

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