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Randolph Macon Fountain

Policy and Services Information

General Information

The Campus Store is located in the Brock Commons at 304 Henry Street, Ashland, VA 23005. During the school year, our hours are Mon.-Fri. 8:30-4:30 & Sat. 11:00-4:00. Please see Store Hours for changes to our hours.

The Campus Store carries gift and clothing items, Randolph-Macon spirit items, imprinted school supplies, books by Randolph-Macon faculty and alumni, and general books.

Non-Textbook Merchandise Return Policy

1. To be eligible for return, all clothing items must be unworn and unwashed and must contain all original manufacturer and store tags.

2. All returns must be in resalable condition with original packaging intact.

3. Returns must be made within 60 days of purchase and must be accompanied by a sales receipt.

4. Products returned without a receipt may be exchanged for items of equal value.

5. General books and Clearance items are not eligible for return.

For online order returns, please contact Gabe Laplante, Online Order Fulfillment Coordinator by phone at 804-752-3209 or by email at [email protected].

R-MC Campus Store Shipping Policy

All "Shipped" orders must be pre-paid.

All "Pick Up" orders may be paid using our normal payment methods when picked up at the store.

The R-MC Campus Store utilizes UPS and USPS for delivery. The carrier is determined by the destination (international shipments) and the weight of the order. The time of delivery for each carrier depends on the shipping destination.

Orders are shipped Mon.-Fri. (except on holidays). Please allow three (3) business days for all orders to be processed and shipped or ready for pick up.

Shipping charges*:

Total Shipping Cost
$.01-$25.00 $7.00*
$25.01-$50.00 $8.00*
$50.01-$75.00 $9.00*
$75.01-$100.00 $10.00*
$100.01-$149.99 $11.00*
$150.00 and up FREE**

*Oversized Items may have Additional Shipping Charges.

**FREE shipping does not apply to Diploma Frames, Captain's Chairs, Lawn Signs and Tailgating Tents.

FAX Service:

The R-MC Campus Store offers faxing services for students.

To send long distance: $3.00 for the first page, $1.00 for each additional page.

To send local and to receive fax: 50 cents per page.

GIFT WRAPPING Service:

For $2.50 per box, you can easily up your gifting game! We'll wrap your items in a box wrapped in our R-MC themed wrapping paper (includes a tulle bow). 

TEXTBOOK RETURN Service:

The R-MC Campus Store offers textbook return services for students. For $1.50 (paid at the register prior to going to the shipping station), each student has access to boxes, bubble wrap, and tape to package their textbooks to be returned. If the textbooks were purchased through MBS Direct and need to be return, we recommend checking out the FAQ section to see what is required to return your books and get credit.

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